NAGA CITY, Philippines — Naga City is undertaking a strategic digital audit with global firm Artemis Intelligence to strengthen its governance foundations and scale innovation across public services.
The initiative positions Naga as a model for ASEAN cities embracing inclusive digital transformation.
Mayor Leni Robredo, in her remarks during the Innovators Assembly on Friday, November 28, emphasized that the city’s digital transformation is rooted in people and processes, not technology alone. “MyNaga App’s success is not just a tech story; it is a story of City Hall personnel working together, delivering solutions quickly and consistently.”
Artemis Intelligence is working closely with LGU IT leaders to map the systems that deliver services under the Naga City Citizens Charter, including those built internally and those interfacing with platforms like the MyNaga App.
The audit zeroes in on the most critical systems to ensure improvements translate into faster, more transparent, and more inclusive services. By advancing Naga’s ISSP priorities for 2025, Artemis is aligning the city’s digital infrastructure with citizen needs and laying the foundation for scalable innovation and participatory governance well beyond 2025.
Artemis CEO Michael Glaros reinforced the city’s vision: “Smart cities succeed when technology empowers people. Naga City is taking bold steps to future-proof its governance, launching a digital readiness audit with Artemis Intelligence to ensure citizens benefit from smarter, more transparent, and participatory services.
The initiative positions Naga as a model for ASEAN cities embracing inclusive digital transformation.”
The audit prioritizes systemic blockers observed in enterprise AI deployments, from legacy integration to governance complexity and scale friction. By tackling these challenges head-on, Artemis is helping Naga build agent-ready infrastructure that supports not only the MyNaga App but also future digital solutions requiring secure, explainable, and citizen-aligned AI capabilities.
Conducted through a KPI-driven methodology, the audit includes document reviews, interviews, benchmarking, and a two-day multi-sector workshop. Representatives from government offices, academe, private sector, and civil society will participate in perception scoring, KPI validation, and consensus building to determine Naga’s digital maturity scores.
By strengthening digital governance, Naga City is laying out the foundation for scalable innovation, inclusive participation, and resilient service delivery. The city invites partners and residents alike to join this journey toward a smarter, more accountable future.
