By Danny Estacio

 

LUCENA CITY, Quezon- The mall’s Customer Relation Service (CRS) and security force personnel are not only focused on guarding and maintaining order inside the mall, but also on helping those in need, especially during the Christmas season.

SM City Lucena CRS gave the said food pack on Christmas Eve, December 24, to the selected beneficiaries as part of the annual outreach program of the said group.

The activity was fun and meaningful after the security personnel prepared a simple program featuring group dance, Christmas carols, and games for the beneficiaries.

As a bonus, breakfast was served to the families, further emphasizing the spirit of giving and caring.

According to the management, this type of program has been conducted every year, where CRS and security force personnel contribute to raising enough funds for their offerings to selected families.

This aims to convey that true service is not only measured by providing security, but also by caring and helping others.

Only the CRS and security force of SM City Lucena once again proved that the spirit of solidarity and caring is alive, especially in times of greater need.