Street Journal Multimedia Services

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Globe, DICT forge stronger collaboration to combat fraud and scams

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MANILA, Philippines — Globe and the Department of Information and Communications Technology (DICT) have signed a Memorandum of Understanding (MOU) to establish a stronger, more integrated framework to curb fraud, scams, and other ICT-enabled crimes. The partnership formalizes a Collaborative Framework for Fraud Prevention and Investigation, ensuring closer cooperation between Globe and DICT, along with its attached agencies, the National Telecommunications Commission (NTC), the National Privacy Commission (NPC), and the Cybercrime Investigation and Coordinating Center (CICC). This initiative supports government and industry-wide efforts to safeguard Filipinos from identity theft, phishing, SMS scams, and other fraudulent activities that have proliferated in the digital space. DICT Secretary Henry Aguda underscored the importance of public-private collaboration in building a safe and trusted digital ecosystem. “Connectivity should not be an afterthought, but a built-in part of how we design and build the future. With partners like Globe, I am confident that we are taking bold steps toward a future where every Filipino, wherever they may be, is connected and empowered. This partnership reflects our shared commitment to collective action against fraud and the protection of our people online.” Globe President and CEO Carl Cruz on the other hand reaffirmed the company’s commitment to digital trust and consumer protection. “At Globe, we believe that connectivity must go hand in hand with safety and trust. This partnership with DICT strengthens our collective defenses against fraudsters who exploit digital channels. By combining our resources, intelligence, and expertise with that of the government, we are creating stronger shields for Filipinos and ensuring that technology remains a force for good.” The MOU takes effect immediately and will run for two years, subject to renewal upon mutual agreement. Both parties also committed to regular reviews of the framework to enhance its effectiveness and responsiveness to evolving digital threats. Through this collaboration, Globe and DICT aim to set a benchmark for industry–government partnerships in advancing digital trust and building a safer online environment for all Filipinos.      

Globe accelerates network expansion in 2nd Qtr 2025, strengthens 5G leadership

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MANILA, Philippines — Globe posted sequential growth in gross service revenues for the second quarter of 2025, reflecting its resilient operations and unwavering commitment to building a digitally connected Philippines. This upbeat performance is powering the company’s aggressive network expansion and 5G rollout, delivering faster, more reliable connectivity to millions of Filipinos and paving the way for next-generation technologies. By mid-2025, Globe had made significant progress in rolling out its network expansion program to meet the country’s rising digital needs. The company built 937 new cell sites and upgraded 4,512 LTE sites, further strengthening mobile coverage and enhancing service quality nationwide. To meet the growing demand for home internet, Globe deployed 35,821 new fiber-to-the-home (FTTH) lines, ensuring more households have access to high-speed broadband essential for remote work, online learning, e-commerce, and digital services. As part of its network enhancement program, Globe successfully migrated over 600 towns to full fiber connectivity, phasing out legacy copper lines in these areas. This milestone not only boosts broadband speed and stability but also aligns with Globe’s green network strategy, reducing environmental impact and eliminating copper scavenging incidents that historically disrupted services. Globe’s growth is also powered by its expanding 5G network. The company rolled out 444 new 5G sites nationwide, expanding its 5G outdoor coverage to 98.71% in Metro Manila and 98.19% in key Visayas and Mindanao cities by end-June 2025. These advancements are enabling more Filipinos to enjoy seamless high-speed connectivity for work, entertainment, and emerging digital innovations.  Serving Filipino travellers globally, Globe sustained its leadership through 168 inbound and 183 outbound 5G roaming partnerships across 99 destinations, keeping Filipinos connected wherever they go. These milestones highlight Globe’s sustained investments in network infrastructure and 5G innovation, reinforcing its mission to bridge the digital divide and future-proof its network. Backed by financial sustainability, Globe is empowering Filipinos to thrive in a fast-evolving digital economy and positioning the Philippines as a rising hub for digital connectivity and technology adoption in the region.

Globe teams up with Khan Academy Philippines, AI for Learning now in GlobeOne App 

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MANILA, Philippines — In a shared vision to uplift the state of education in the country, and reach as many learners as possible, Globe and Khan Academy Philippines have collaborated to bring quality education closer to every Filipino.  Joining hands to focus on empowering students, and educators through inclusive digital learning, this will especially benefit areas where access to learning materials is limited. The collaboration provides timely support for the current reforms led by the Department of Education, particularly in school digitalization, teacher support, and connectivity projects. At the heart of this partnership is the digital skills program, which blends Globe’s nationwide connectivity and presence with Khan Academy’s trusted global content. It goes beyond textbooks and traditional teaching, offering lessons in STEM, digital literacy, online safety, and essential life skills, accessible online or through the GlobeOne app. Students now have access to courses aligned with the Department of Education’s current curriculum, and teachers are supported by Khanmigo, an AI-teaching assistant that makes administrative work easier, thus enabling teachers to have greater learning impact. Khanmigo can work in multiple local Philippine languages upon prompting, such as Tagalog, Waray, Cebuano, Hiligaynon, and Ilocano. “Education must evolve with the times.  We use technology to make learning easier and more effective for both students and teachers,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer. “By working with Khan Academy Philippines, we’re opening doors to leapfrog our students to 21st century learning. Using the GlobeOne app, the pedagogy is inclusive, relevant, and within reach.” The collaboration will include an employee volunteer program for Globe employees to engage with partner schools and communities on how to use Khan Academy’s educational resources. “This is the future and digitization is the way forward,” shared Geraldine B. Acuña-Sunshine, President and CEO of Khan Academy Philippines. “We’re not just talking about physical classrooms anymore. We’re imagining classrooms with screens, smart tools, and open access to a world of knowledge. This is bayanihan in action. Every small contribution, every act of support, helps build something bigger than ourselves.”          

Globe urges PBBM to return KP Bill to Congress, reinforces commitment to inclusive growth

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MANILA, Philippines — Speaking at the 1H 2025 financial media briefing, Globe reiterated its strong support for inclusive internet access and urged President Ferdinand Marcos Jr. (PBBM) to return the Konektadong Pinoy (KP) Bill to Congress for further refinement, ensuring it fully delivers on its transformative objectives. The company emphasized that while the KP Bill’s core intent is to make internet access more affordable and universally available for all, this vision can only be achieved with a level playing field across the telecommunications industry. Globe continues to expand its network and launch innovative digital solutions, fully aligned with the government’s mission to bridge the digital divide and foster inclusive growth. For years, Globe has championed equitable access to affordable and reliable internet, recognizing connectivity as a cornerstone of national development and social empowerment. The company fully supports KP Bill’s vision and objectives.However, it also believes that the bill requires careful revisions, so it can become an even stronger framework to empower every Filipino. “We are advocating for universal access to affordable and reliable internet. But we believe this bill needs further study and reform. We hope the President understands the concerns raised by many in the industry, including respected voices and notable personalities,” Froilan Castelo, General Counsel at Globe said. “Our key concerns include regulatory imbalance, uneven competition, and the lack of transparency and oversight for new players.” By linking its solid financial performance to its advocacy for inclusive connectivity, Globe underscored how sustainable business growth fuels greater investment in nationwide digital access and socio-economic progress. Globe also called for close collaboration between the government, industry stakeholders, and Congress to ensure that the KP Bill not only accelerates connectivity but also integrates vital safeguards for long-term stability, fairness, and security in the digital ecosystem. “Globe will be in support. If this bill has been returned to Congress, we’ll be in support,” Castelo said.

BCDA, DICT to harness Meta’s 2Tbps bandwidth for National Broadband Plan

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  The Bases Conversion and Development Authority (BCDA) and the Department of Information and Communications Technology (DICT) plan to fully harness the two terabit-per-second (Tbps) bandwidth allocation from global technology giant Meta, a move set to accelerate the implementation of the Philippine government’s National Broadband Plan. This initiative builds on the Luzon Bypass Infrastructure (LBI) project, a strategic collaboration among DICT, BCDA, and Meta, which laid out a 240-kilometer fiber corridor connecting Baler, Aurora on the east to San Fernando, La Union on the west. BCDA constructed the infrastructure, including two cable landing stations, four repeater stations, and terrestrial facilities. DICT, meanwhile, oversees its operation. The corridor is  designed to support two additional submarine cable operators. DICT is already utilizing 100 gigabits-per-second (Gbps) of the capacity under the Phase 1 of the National Fiber Backbone project, providing faster and more affordable connectivity to government offices, schools, and communities. The planned activation of the full 2Tbps represents a 20-fold increase in capacity, enabling nationwide, high-speed connectivity at an unprecedented scale. “Now that we have physical infrastructure in place, it’s time to activate its full potential,” said BCDA President and CEO Joshua M. Bingcang. “The 2Tbps bandwidth capacity presents a game-changing opportunity to bridge the digital divide, especially in far-flung areas and future smart cities like New Clark City.” Engr. Bingcang added that this collaboration with DICT and Meta is all about the whole-of-government’s push for digital equity. “With this capacity, we can support millions of simultaneous high-speed connections, expand internet access across the country, and power the smart cities and digital industries of the future.” Once integrated, the 2Tbps bandwidth will accelerate the rollout of high-capacity internet to more government offices, schools, economic zones, as well as unserved and underserved communities across the country. This also bolsters digital infrastructure in BCDA-managed estates such as New Clark City, Clark Freeport Zone, Camp John Hay, and Poro Point Freeport Zone, supporting data-driven industries, smart logistics, and AI-powered public services. The 2Tbps allocation will form the backbone of the national broadband network, complementing other major subsea cable projects and local fiber deployments. BCDA and DICT are currently finalizing technical arrangements, implementation timelines, and the long-term integration of the utilization of the 2Tbps bandwidth into the country’s broadband strategy. This initiative forms part of BCDA’s commitment to the United Nations’ Sustainable Development Goals, particularly Goal 9 (Industry, Innovation, and Infrastructure) and Goal 10 (Reduced Inequalities), by expanding access to affordable internet, fostering innovation, and ensuring no community is left behind in the digital transition.  

U.S provides additional P13.8-M to help flood-affected families rebuild homes

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MANILA, Philippines —The U.S. government is providing an additional Php13.8 million ($250,000) in funding to deliver emergency shelter assistance and hygiene kits to more than 3,000 families, or approximately 15,800 persons, remaining in evacuation centers in Rizal, Laguna, Bulacan, and Pampanga following severe flooding in July. This latest assistance brings the total amount of U.S. humanitarian support for disaster response efforts in the Philippines to Php27.6 million ($500,000). Through this new tranche of funding, the International Organization for Migration (IOM) and the Philippines’ Department of Social Welfare and Development (DSWD) will distribute shelter-grade tarpaulins, shelter repair kits, and essential household supplies to families whose homes were damaged or destroyed.  Each shelter repair kit contains basic construction tools and materials to help families begin rebuilding their homes. To promote health and sanitation and improve living conditions in evacuation centers, families will also receive hygiene kits containing soap, buckets, and cleaning supplies.  In addition to distributing relief items, IOM will also monitor the condition of hygiene and sanitation facilities to ensure the safety and wellbeing of affected families. “Although flooding has subsided in most areas, thousands of families remaining in evacuation centers continue to face significant challenges,” U.S. Embassy Chargé d’Affaires ad interim Y. Robert Ewing said.  “We are grateful to be working alongside our partners, including IOM, the World Food Programme (WFP), the Philippines’ Office of Civil Defense, and the DSWD, to help affected families recover and rebuild.” The U.S. government earlier provided Php13.8 million ($250,000) in funding that supported WFP in delivering 47,700 DSWD family food packs that benefitted over 200,000 persons across Northern and Central Luzon. U.S. military air assets, alongside the Armed Forces of the Philippines, also supported Philippine-led operations to deliver 6,300 DSWD food packs for 18,000 persons in Batanes.      

Step into the tech life at SM’s Tech Fair!

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Explore, experience, and live the tech life this August  Tech is everywhere. It’s in the way we create, work, and play, adding a little more excitement to the things we love. From smart gadgets that simplify your daily grind to pop culture experiences that bring communities together, tech isn’t just about the future–it’s about making life more fun, connected, and more YOU! This August, SM Supermalls invites you to explore, experience, and live the tech life at the SM Tech Fair! From August 1 to 31, SM transforms its spaces into tech wonderlands where innovation meets lifestyle, and where your favorite gadgets are right at your fingertips. 𝗔 𝗻𝗲𝘄 𝗴𝗮𝗱𝗴𝗲𝘁 𝘀𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 Forget the old-school way of just browsing shelves. SM is flipping the script by creating immersive and interactive zones where you can actually experience what’s next. Imagine smart devices that respond to your voice, fitness gadgets that track every move like a personal coach, and hands-on exhibits where you can try before you buy. And because we know tech is also about fun, expect a whole layer of mixed reality adventures—from scavenger hunts that win you SM vouchers, to larger-than-life gadgets you’ll definitely want on your feed, to interactive walls that make browsing feel like a game. 𝗘𝗻𝗷𝗼𝘆 𝗱𝗶𝘀𝗰𝗼𝘂𝗻𝘁𝘀 𝗼𝗻 𝘆𝗼𝘂𝗿 𝗱𝗲𝘃𝗶𝗰𝗲𝘀 𝗮𝘁 𝗖𝘆𝗯𝗲𝗿𝘇𝗼𝗻𝗲 And of course, your ultimate tech and gadgets hub–Cyberzone–is leading the celebration! To kick off SM Supermalls’ 40th anniversary, Cyberzone is prepping a special lineup of premium gadgets from top brands only available during Tech Month. Think of it as a huge limited-edition drop you don’t want to miss. So whether you are into gaming, lifestyle gadgets, or just looking for what’s new, Cyberzone is your place to go! 𝗪𝗵𝗲𝗿𝗲 𝘁𝗲𝗰𝗵 𝗺𝗲𝗲𝘁𝘀 𝗰𝘂𝗹𝘁𝘂𝗿𝗲: 𝗣𝗼𝗽 𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗶𝘀 𝘁𝗵𝗲 𝗽𝗹𝗮𝗰𝗲 𝘁𝗼 𝗯𝗲 And because tech doesn’t live in a vacuum, SM is making space for the communities that bring it to life. Your fave SM malls will have a vibrant hub for all things geek and pop culture called Pop Central! Picture cosplay competitions with jaw-dropping costumes, tabletop card game meetups, and tournaments where strategies come alive, live gaming tournaments that turn mall spaces into battlegrounds, and collectible exhibits that will have every toy enthusiast swooning. Add in local illustrators showcasing their art, and you’ve got a creative mash-up of tech, style, and fandoms. 𝗗𝗲𝗮𝗹𝘀 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲 𝘆𝗼𝘂 𝗴𝗼, “𝗔𝗱𝗱 𝘁𝗼 𝗖𝗮𝗿𝘁!” But what’s a tech celebration without a little retail therapy? The Great Gadget Sale is here with jaw-dropping discounts of up to 50% off your dream devices. Whether it’s upgrading your phone, getting that sleek smartwatch, or finally leveling up your gaming setup, this is the time to do it in-store or via the SM Malls Online app! Plus, SM’s fintech partners are rolling out special rebates and flexible payment plans, making it even easier to grab the gadgets you’ve been eyeing. So why just scroll about the future online when you can step right into it? Explore it. Experience it. Live it—only at SM. Visit www.smsupermalls.com or follow @SMSupermalls for the full lineup of events. Don’t forget to share your #SMTechLife moments!  

Globe Telecom signs multi-year strategic partnership with Airtel India’s digital arm for software platforms

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Xtelify’s pioneering digital capabilities to accelerate Globe Telecom’s digital transformations   Xtelify, a fully-owned subsidiary of Bharti Airtel (Airtel) housing all of Airtel’s digital assets and capabilities, today launched an AI-powered, future-ready software platform that will help telcos all around the world rid themselves of underlying complexity, focus on the customer helping improve experience, lower churn and raise ARPU. Addressing every layer of the telecom value chain, the solution comes with a converged data engine for AI led insights and intelligence at scale, a Workforce platform for real time task streamlining and an experience platform for managing every element of the customer journey for a telco. Xtelify signed a multi-year, multi-dollar partnership with Globe Telecom, as part of which, Xtelify will deploy its cutting edge, next-generation, AI-powered advanced customer services platform, Xtelify Serve, in the Philippines. This will help Globe Telecom in elevating its customer experience at scale through omni-channel service assurance, streamlined internal processes and intelligent data-driven operations. Carl Cruz, Globe President and CEO said, “At Globe, our North Star has always been our deep desire to help uplift the lives of Filipinos by creating meaningful, reliable, and human-centered experiences. This partnership with Airtel and Xtelify is a bold step forward in that aspiration, empowering us to serve our customers with greater empathy, intelligence, and speed.” “By integrating Xtelify’s AI-powered Case Management Platform into our operations, we bring to life our commitment to best-in-class service across every journey, from the first touchpoint to final resolution. This transformation enables a more seamless and transparent experience for our customers, where concerns are addressed with clarity, accountability, and genuine care,” Cruz added. “We are proud to collaborate with Airtel and Xtelify, two like-minded partners equally committed to raising the bar for customer experience globally. Together, we are not just launching a platform, we are building a new standard for service excellence, one that helps bring our shared vision of a more admired and more customer-centric telco to life.” Gopal Vittal, Vice Chairman and MD of Bharti Airtel, said, “It is a very pivotal moment in our history as we take our world-class, home-grown platforms of Airtel Cloud and software solutions to businesses in India and telcos all over the world. We are privileged to have signed a partnership with Globe. Within Airtel, we have been actively harnessing digital innovations at unmatched scale to transform our services and enhance customer experience at Airtel for many years now. This has involved powering over 590 million customer touchpoints and solving some of the most complex telecom challenges in the world.” “All this is enabled by Airtel Cloud where all our applications run at a very compelling cost. Today, we are also excited to take  our telco-grade, sovereign-cloud platform and help businesses in India innovate faster, scale smarter and stay secure in today’s rapidly-evolving digital landscape. All controls of our cloud will reside strictly within the country ensuring zero possibility of any entity outside India being able to access any part of this data or its working,” Vittal added. Xtelify also launched a sovereign, telco-grade cloud platform, Airtel Cloud. Tailored to handle 1.4 billion transactions per minute for Airtel’s own use in India, this sovereign Cloud platform is now being extended to meet the ever-evolving needs of businesses in India. Hosted on next-gen sustainable data centres, with Gen-AI based provisioning, and managed by 300 certified cloud experts, the highly secure and reliable Airtel Cloud offers IaaS, PaaS and advanced connectivity and guarantees secure migration, effortless scaling, lower costs and no vendor lock-ins.

Globe makes internet accessible in isadvantaged areas with new network builds

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Globe now covers 96.13% of the Philippine population with its mobile network. Based on the 2020 population tally, that’s over 106 million people who can rely on mobile signals for calls, internet access, and daily communication. Despite this, around 4.2 million Filipinos still remain outside the coverage areas. These are Filipinos who live in remote towns situated in barely inhabited islands, mountainous regions, or places where terrain and lack of basic infrastructure like electricity have made it difficult to put up digital infrastructure. Reaching these people really poses a challenge. “There is still much work to be done to bring quality connectivity to every Filipino. Globe remains fully committed to making it happen,” said Joel Agustin, SVP for Network Planning and Engineering. With continuous builds, Globe expects to raise its population coverage because every bit of progress means more people gaining access to vital services and opportunities. In 2024, Globe invested ₱56.2 billion in capital expenditures. Most of that was spent to strengthen the network, building over 1,200 new cell sites, upgrading more than 4,600 to LTE, and putting up close to 600 new 5G sites. This helped bring mobile coverage to near-universal levels in key cities: close to full coverage in Metro Manila, and nearly 97% across major cities in Visayas and Mindanao. Globe continues to focus on areas that are underserved, those with limited or no access. These are now being prioritized in the company’s expansion plans. The goal is not just broader reach, but deeper impact, because for many of these communities a stable mobile signal can open the door to education, livelihood, and business development. “We remain targeted and strategic in our network builds, focused on enabling and uplifting the lives of more Filipinos, and contributing to national development,” Agustin said. Even as the network grows, Globe is careful not to overlook quality. Over the past three years, it has consistently been recognized as the country’s most reliable mobile network, a reflection of its ongoing efforts to deliver stable and dependable service wherever possible. To reach communities where electricity is still unreliable or unavailable, Globe also uses off-grid and solar-powered towers. On top of that, the company works closely with local governments to speed up permitting and community coordination. The work is far from over, but every new connection brings the country a little closer to closing the digital divide.  

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