SM Supermalls earns recognition from two prestigious HR award-giving bodies in Southeast Asia and the Philippines, the Economic Times Human Capital Awards (ETHCA) and the HR Excellence Awards (HREA) Philippines, for its commitment to people-first innovation, continuous learning, and transformative leadership.
๐๐ฟ๐ถ๐๐ถ๐ป๐ด ๐ฎ ๐ฐ๐๐น๐๐๐ฟ๐ฒ ๐ผ๐ณ ๐น๐ฒ๐ฎ๐ฟ๐ป๐ถ๐ป๐ด ๐ฎ๐ป๐ฑ ๐ด๐ฟ๐ผ๐๐๐ต
At the Economic Times Human Capital Awards โ Southeast Asia, SM Supermalls received the Bronze Award for Creating a Culture of Continuous Learning and Upskilling. This recognition highlights the success of Digital University (DIGI-U), the companyโs innovative online learning platform that offers curated, on-demand courses, and its competency-based development strategy that has reached 100% of its workforce. This initiative has empowered employees to grow, adapt, and lead in a fast-evolving business landscape.
๐๐ต๐ฎ๐บ๐ฝ๐ถ๐ผ๐ป๐ถ๐ป๐ด ๐๐ผ๐น๐๐ป๐๐ฒ๐ฒ๐ฟ๐ถ๐๐บ, ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ, ๐ฎ๐ป๐ฑ ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ
SM Supermalls also took home three major honors at the HR Excellence Awards Philippines 2025: Gold for Excellence in Employee Volunteerism for the SM Cares Volunteer Movement, which mobilized thousands of employees to contribute hours of service, positively impacting over 100,000 lives through community programs and disaster response efforts such as Operation Tulong Express.
It also received Silver for Excellence in HR Change Management for its BefoHR and AfteHR transformation journey, which redefined HRโs role from a support function to a strategic business partner, driving agility, adopting advanced technologies, and aligning HR with business goals.
SM further earned Silver for Excellence in Leadership Development for flagship programs such as the Executive Development Plan (EDP), Masterclass, Mentoring, Coaching, and Leading with Empathy & Feedback. These initiatives have strengthened SMโs leadership pipeline, achieving 35% internal role fulfillment and an impressive 97% retention rate for high-potential talent.
๐๐ฒ๐ฎ๐ฑ๐ถ๐ป๐ด ๐๐ถ๐๐ต ๐ฎ ๐ฝ๐๐ฟ๐ฝ๐ผ๐๐ฒ
โThe future needs an evolution of how we lead, not just a change in what we do,โ said Cheryll Ruth L. Agsaoay, SM Supermallsโ Senior Vice President for Human Resources. โThese awards affirm that when we put our people at the center of what we do, we create not just a stronger organization, but a lasting positive impact on the people we serve.โ
The recognition of two prestigious HR awards in the region affirms SM Supermallsโ commitment to fostering a workplace culture rooted in excellence, inclusivity, and innovation. As the company celebrates 40 super years of evolving, these accolades underscore its dedication to empowering its people, enriching communities, and continuously shaping the future of retail through meaningful and transformative experiences.


